brief summary:
• Senior Instructor IAS visiting 2015-2016
• Senior Instructor Regular UMT since 01-9-2016
• Certified instructor ICAO/PCAA .visiting instructor Civil Aviation Training Institute
• Conducted training on ISO , Airport services , passenger’s facilitation and customer care
• Conducted mystery shopping to improve passengers facilitation and resource optimization
• Certified lead Auditor ISO 9001-2008, OHSAS 18001-2007, ISO 14001-2004 (EMS) and ISO 27001 Information Security Management System (ISMS)
• Int’l Civil Aviation organization (ICAO) safety management system, (SMS)
Awards in recognition of Meritorious Services
1. Director General, Civil Aviation Authority’s (DG CAA) Commendation Certificate in 2015
2. DG CAA Commendation Certificate in 2011
3. DG CAA Commendation Certificate in 2009
4. DG CAA Commendation Certificate in 2008
5. DG CAA Commendation Certification in 2001
6. DG CAA Commendation Certificate in 1994
7. DG CAA Special Commendation Cert
